Our Promise, Our Bond …
100% Satisfaction Guaranteed

The health and happiness of mothers and children are something we hold close to our hearts. That is why we promise your complete satisfaction.

If for some reason we don’t meet your needs or expectations, call our customer service representatives at (800) 299-3366 ext. 287, and we’ll work to ensure that your needs are met. Guaranteed.

All products, with the exception of DVDs, PowerPoints, and CD-ROMs, are guaranteed for 90 days. DVDs, PowerPoints, and CD-ROMs should be viewed for content upon receipt of order and may be returned within 60 days. If a return is necessary, please call our Customer Service Department at (800) 299-3366 ext. 287. You will be given a return goods authorization (RGA) number and instructions on how to proceed with the return. A prepaid authorization return service (ARS) label will be issued for all returns involving shipping errors and/or damaged or defective merchandise. Shipping charges for all other returns will be the customer’s responsibility. We recommend using the original shipping container as well as the same shipper that delivered the product (UPS). All packages must be fully insured. We cannot be responsible for uninsured packages. Childbirth Graphics reserves the right to deny credit for merchandise if it is returned incomplete, abused, or not in sellable condition.

If a return goods authorization number does not accompany a return to our warehouse, the return process and customer credit may be delayed.